Eternal

Privacy Policy

Last updated: November 2, 2025

1. Introduction

Welcome to Eternal ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Account credentials and profile information
  • Payment and billing information
  • Communication preferences
  • Any other information you choose to provide

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and usage patterns.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Communicate with you about products, services, and promotions
  • Monitor and analyze trends and usage
  • Detect, prevent, and address technical issues

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our services
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your information
  • The right to object to processing
  • The right to data portability

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@eternal.ai